"Online Reputation Management: How Better Reviews Drive Revenue"
Do you know what customers are saying about your locations? If not, it's time to find out.
Neglecting your online reputation costs you customers. In fact, 70 percent of Americans read online reviews before making a purchase. Now that consumers shape brands as much as companies do, it’s critical to understand what you can do to turn satisfied customers into online advocates.
This guide will give you the fundamentals of Online Reputation Management, to help you:
Earn more positive reviews
Raise your search ranking
Enlist social communities to drive revenue
Excellent service is a process of continuous improvement and now you have the essential intelligence that online reviews provide right at your fingertips. If you want to do everything you can to contribute significantly to your company’s reputation and revenue, then it’s time to get started.